Q. I've ordered a UK-wide delivery, when will it arrive?
A. We arrange for next day but in some cases due to traffic or shortage of drivers during these trying times, it can take up to two days.
Q. Will I need to be in to receive my delivery?
A. If you are not sure you’ll be in please leave special instructions during the order process. As perishable goods the delivery needs to be completed on the first attempt. If you feel there is a possibility no one will be in, please give instructions of a secure location the order can be left.
Q. Will my order be safe to eat if it takes more than a day to arrive?
A. We carefully choose ingredients and cooking methods to assure quality for three days in room temperature and more refrigerated (depending on item, details on each package) , which is then securely vacuum pack to enclose freshness throughout transit.
Q. Can I cancel my order?
A. Yes, up until noon the day before dispatch. Please email us and we will assist with cancelling your order.
Q. Can I make a change to my order?
A. Yes, up until noon the day before dispatch. Please email us and we will assist with updating your order.